Folks, recently we received an email from Twitter about complying with their latest terms and policies.
Long story short - Twitter has asked us to make changes to our mobile and web apps across multiple features. We're in talks with the Twitter team now and will keep you updated with any more developments.
Our priority was to reach out to you as soon as possible on what's happening and how it affects you while using Twitter features on Crowdfire.
1. The Auto DM feature is no longer allowed by Twitter for any apps. As a result, Crowdfire can no longer provide Auto DM as a feature for Twitter.
This is why you're not able to see it in the app anymore. Twitter has more information regarding this here: https://support.twitter.com/articles/76915
2. Following or unfollowing large amounts of accounts in a short period of time is being prohibited by Twitter for all apps as part of their efforts against aggressive following. Twitter has more information regarding this here: https://support.twitter.com/articles/68916
As a result, Crowdfire had to make certain UI changes to protect your accounts from being flagged for aggressive following and to comply with Twitter rules. This is why you're experiencing changes in the follow / unfollow experience now.
Finally, to reduce overall follow / unfollow actions as per Twitter, we've had to change the daily action limit for Free users. At this time it is not possible for us to sustain anything more than this for Free users. We've had to make these changes immediately in order to comply with Twitter's update while we discuss further with their team. We're working to make the app fully compliant with all of Twitter's terms and will share any changes to this as soon as we have more information.
These Twitter rules are applicable to all third-party apps. If any third-party application is providing these features as before, then they are in violation of the Twitter rules and this could get your account suspended. We're working actively to ensure we can continue to provide you these features in a way that does not violate any Twitter policy. We're also working closely with Twitter on all our features to ensure your safety and security online.
For now, this is all the information we have. We'll share more details with you here as and when we hear back from Twitter.
In the meantime, if you have a blog, YouTube channel or online store, make sure you connect it to your Crowdfire account to keep growing there.
Understandably, many of you will have more questions around this. Please write to us via the Help & Support option from within the iOS, Android & Web App. This gives us more details about your accounts and helps us solve issues faster than direct emails.
Due to the large volumes we expect, it might take us some time to reply, but we promise to get back to you as soon as we possibly can!
Thank you for understanding and we are always grateful to have you as part of the Crowdfire Community!