How to connect your Facebook pages/groups to Crowdfire

Desktop

Here’s how you can connect your Facebook account to Crowdfire on your desktop: 

1. Log in to your Crowdfire account
2. Click on Accounts on the top bar 
3. Click on the Facebook tile and then on Connect your account
4. Enter the login credentials of the Facebook account that is an admin to the page/group you're trying to add
5. Once you give the permissions and your Facebook is detected, you can choose the account, pages, and groups you want to connect to Crowdfire and then add it

This will successfully add your Facebook pages/groups :) 

Why can't I link my Facebook page to Crowdfire?

It could sometimes happen that Crowdfire is not able to fetch a particular Facebook page that you're trying to add This usually happens when there's some discrepancy in your App permissions. 

Here's what you need to do

1. Follow this link and head over to the Business Integrations Settings page for your Facebook account - https://www.facebook.com/settings?tab=business_tools&ref=settings

2. Find Crowdfire and click on Remove 

3. Now head over to the Crowdfire web app at web.crowdfireapp.com and follow the steps to connect your Crowdfire account once again (Click on Accounts at the top left of your screen and click on Connect Facebook)

4. When connecting the account, at some point in the permissions you're granting, you'll be asked to 'Choose what you allow'. It's usually the 4th step in the permissions. Make sure all permissions are on before clicking on Done.  

5. On Crowdfire, you should see the page you want to connect to among the list of pages that show up. Select the pages and click Connect.

Done! Your page should now be successfully added to Crowdfire.

Note: If you have Instagram Professional accounts added to Crowdfire, you'll need to reconnect those accounts too after completing these steps.